Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@xalunera.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Xalunera is operated by Suizhou Jiegui Trading Co., Ltd.
Company Name: Suizhou Jiegui Trading Co., Ltd.
Address: Room 406, Unit 3, Building 15, Kangxinyuan Residential Compound, Xicheng, Zengdu District, Suizhou City, Hubei Province, China
Phone: +86 18081349640
Email: support@xalunera.com